Add Collaborators
You can add or delete agents from any inbox using the Collaborators feature. Once the agents are added, they will be assigned inbound messages from the specific inbox.
- Go to the Limechat dashboard > Settings.
- Click on Inboxes. You will see the list of channels added to your dashboard.
- Click on the Settings action of the particular Inbox to which you want to add collaborators (agents).
- Click on the Collaborators tab.
- In the Collaborators tab, select one or more agents from Pick agents for the inbox dropdown. Click on the cross button, next to the name, to remove any agent.
- Click on Update and your agents will be added to this specific inbox.