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Easyecom - Order ID API

Client Side Requirements: EASYECOM_USER_EMAIL EASYECOM_USER_PASSWORD
Track: Order ID


Overview​

LimeChat has a seamless integration with Eazyecom which allows us to do the following

  1. Use their API to fetch the status of orders (Used for automating order tracking queries via the bot)
  2. Listen to their webhooks when a delivery has failed (NDR, etc) in order to send out message campaigns via WhatsApp

Follow the steps below to set up the integration 👇​

Integration​

To use the APIs we need to generate an Authentication Token which requires the following credentials

  1. Easyecom User E-mail
  2. Easyecom User Password

Share the following information with your dedicated LimeChat Product Consultant to complete the integration.


How to fetch your Credentials?​

1️⃣ Navigate to https://app.easyecom.io/V2/account/auth/login and login using your Easyecom credentials.

2️⃣ Follow the steps as mentioned here to create a new user: https://support.easyecom.io/portal/en/kb/articles/adding-and-defining-user-role-in-easyecom#Step_1_On_the_dashboard_click_on_the_Three_dots_aka_meatball_menu

3️⃣ Take note of the credentials for the new user you have created and share with Limechat