Skip to main content

🚛

Delhivery Order ID API

Client Side Requirements: AUTH_TOKEN
Track: Tracking ID


Overview

LimeChat has a seamless integration with Delhivery which allows us to do the following

  1. Use their API to fetch the status of orders (Used for automating order tracking queries via the bot)
  2. Listen to their webhooks when a delivery has failed (NDR, etc) in order to send out message campaigns via WhatsApp

Follow the steps below to set up the integration 👇

Integration

To use the APIs you need to share Delhivery Token with your dedicated LimeChat Product Consultant


How to generate Delhivery Token?

1️⃣ Go to Delhivery website https://track.delhivery.com

2️⃣ Put your Delhivery username and Password.

3️⃣ After successfully login,on top right click on api key link to get token.

4️⃣ Share this token with LimeChat team